When booking a room, please make sure you are using our website for the lowest rates. Despite what some sites advertise, they are not less expensive. If you do book through a 3rd party make sure it is one of our partners: Expedia, Booking.com, Hotels.com or Tripadvisor. Any other site may be offering prices that don't exist and some will lead you to believe you are speaking with us but you're not. If you use a booking site other than ours or our partners, we are not responsible for the rate you pay or any other guarantees they may make, like a shorter cancellation policy. We also can't help with cancellations or changes.

At the time of your reservation, we request a credit card to hold your stay. Full payment is accepted at the time of departure. In the event that your plans change after your reservation is made, cancellation notice must be received within 72 hours of your scheduled arrival.

We have a cancellation policy of 72 hours. We ask that you either text: 718-755-5953 or email valleytrailinn@gmail.com to let us know you need to cancel. Should you cancel in a time less than 72 hours prior to your scheduled arrival, we will attempt to re-book your room. If we are unable to re-book, we will need to charge you a cancellation fee (room rate less all taxes) for your full stay, no exceptions.

We have self check-in so you may arrive anytime after 3pm. Check-out is by 11am. If you'd like an early check-in or late check-out, please make arrangements in advance. You will receive an email prior to check-in with your room number and code for self-service check-in.

We allow small pets in a select number of rooms. Dogs must be housebroken, and it is the owner's responsibility to clean up after them. Potty pads are not permitted. Dogs must be on a leash at any time on the property. Pets must also be on flea and tick prevention and current on all vaccinations. If the dog will be left alone in the room, we request that they be crated and not be a disruption to other guests by barking or crying. In the event that pets or owners fail to comply with any of the above, they will be asked to kennel their pet or leave the premises. Under these circumstances, there will be no refund or reduction in rate for a shortened stay.